Terms of Service

1. Acceptance of Terms

By accessing or using the STRATEVITA website (stratevita.com), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not access or use this website.

Note: These Terms govern use of our marketing website only. Actual STRATEVITA platform deployments are governed by separate Master Service Agreements, Data Processing Agreements, and Service Level Agreements negotiated on a client-specific basis.

2. About STRATEVITA

STRATEVITA is IAXOV's reference architecture for AI-driven talent intelligence platforms. Unlike Software-as-a-Service (SaaS) offerings, STRATEVITA is implemented as a custom-tailored solution for each client, ensuring:

• Complete Data Sovereignty: All client data remains under client control
• Zero-Trust Security Model: No implicit trust between system components
• Privacy-First Implementation: Configurable from zero-PII to full identity management
• Regulatory Compliance: Support for GDPR, CCPA, PIPEDA, FERPA, HIPAA, SOX, and PCI DSS

3. Use of Website

3.1 Permitted Use

You may use this website for:

• Researching STRATEVITA capabilities and use cases
• Requesting demos and downloading publicly available resources
• Evaluating STRATEVITA for potential deployment in your organization
• Accessing thought leadership content and case studies

3.2 Prohibited Use

You may NOT:

• Use automated systems (bots, scrapers) to access the website
• Attempt to gain unauthorized access to our systems or data
• Interfere with website operation or security features
• Misrepresent your identity or affiliation when submitting forms
• Use the website for any illegal or unauthorized purpose
• Reverse engineer, decompile, or extract source code

4. Intellectual Property Rights

All content on this website, including but not limited to text, graphics, logos, images, software, and documentation, is the property of IAXOV Inc. and is protected by Canadian and international copyright, trademark, and other intellectual property laws.

Trademarks: STRATEVITA, IAXOV, and related logos are trademarks of IAXOV Inc. Unauthorized use is prohibited.

Limited License: We grant you a limited, non-exclusive, non-transferable license to access and use the website for its intended purposes. This license does not include rights to reproduce, distribute, modify, or create derivative works.

5. User-Submitted Content

When you submit information through our forms (demo requests, contact forms, etc.), you grant IAXOV a non-exclusive, worldwide license to use that information for the purposes described in our Privacy Policy.

You represent and warrant that any information you provide is accurate, current, and does not violate any third-party rights or applicable laws.

6. Third-Party Links and Services

Our website may contain links to third-party websites and services (e.g., case study sites like sait.iaxov.com, rinsa.iaxov.com, partner organizations). We are not responsible for the privacy practices or content of these third-party sites.

Analytics Services: We use PostHog for analytics. PostHog's data collection and use is subject to their own privacy policy and terms of service.

7. Disclaimers and Limitations of Liability

7.1 No Warranty

THIS WEBSITE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

7.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IAXOV SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF YOUR USE OF THIS WEBSITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

7.3 Accuracy of Information

While we strive for accuracy, we make no guarantees about the completeness, reliability, or accuracy of information on this website. Statistics, case studies, and product descriptions are based on actual implementations but results may vary by deployment.

8. Indemnification

You agree to indemnify, defend, and hold harmless IAXOV Inc., its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising from your use of the website, violation of these Terms, or infringement of any third-party rights.

9. Governing Law and Dispute Resolution

9.1 Governing Law

These Terms are governed by the laws of the Province of Alberta and the federal laws of Canada applicable therein, without regard to conflict of law principles.

9.2 Dispute Resolution

Any disputes arising from these Terms or use of the website shall be resolved through binding arbitration in Calgary, Alberta, Canada, in accordance with the Arbitration Act (Alberta).

9.3 Class Action Waiver

You agree that any arbitration or legal proceeding shall be conducted on an individual basis and not as a class action, consolidated action, or representative action.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated through:

• Posting updated Terms on this page with a new "Last Updated" date
• Email notification to registered contacts
• Prominent website notice

Continued use of the website after changes constitutes acceptance of the modified Terms.

11. Termination

We reserve the right to suspend or terminate your access to the website at any time, without notice, for violation of these Terms, misuse of the website, or for any other reason at our sole discretion.

12. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

13. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and IAXOV regarding use of this website, superseding any prior agreements.

14. STRATEVITA Platform Services

Note: The following sections apply specifically to STRATEVITA platform deployments. Platform access is governed by separate Master Service Agreements.

14.1 Platform Architecture

STRATEVITA implements a multi-database, zero-trust architecture with:

• Frontend Database: User identity and organizational data
• Service Database: Configuration and UUID-based linking
• AI Service Database: Assessment processing isolated from PII
• UUID-Based Separation: AI processing receives no PII unless explicitly required and consented

14.2 AI Processing and Third-Party Services

The platform uses AI services for assessment processing:

• Proprietary and Commercial LLM/SLM: Speech processing/generation, text/video analysis, formatting, summarization, etc
• Multi-LLM Validation: Cross-validation across multiple AI models for bias elimination
• Data Minimization: Only assessment-relevant context sent to AI services
• No Training on Your Data: Our proprietary rubric-based approach ensures your data is not needed for model training

14.3 Audio and Video Recording

Platform assessments may include audio/video recording:

• User Consent Required: All recording requires explicit user consent before session begins
• Session Recording: Audio and video captured during assessment sessions
• Storage: Media files stored in encrypted Blob Storage or client-specified infrastructure
• Correlation IDs: Audio and video from same session linked via unique identifiers
• Retention: Configurable per client policy (default 30 days for lawful/abuse response)
• Access Controls: Role-based access with comprehensive audit logging

14.4 Assessment Data Processing

Assessment data flows through secure, isolated systems:

• Real-Time Processing: Hybrid approach with intelligent chunking for optimal accuracy
• Transcription: OpenAI Whisper, or similar service, converts audio to text with extremely-high accuracy
• Analysis: Multi-LLM validation using IAXOV's proprietary rubric-based processes ensures bias-free competency assessment
• Results Storage: Encrypted at rest (AES-256) and in transit (TLS 1.3)
• Quality Assurance: ISO 9001 compliant with 10% random sampling and escalation-based human review

14.5 Deployment Patterns

Pattern A - Anonymous Assessment: Zero-PII with partner-managed identities (educational institutions)

Pattern B - Enterprise Skills Management: Full identity management with HRIS/SSO integration

Pattern C - Government/High-Security: Air-gapped deployment with enhanced privacy controls

15. Data Sovereignty and Security

15.1 Client Data Control

Unlike SaaS platforms, STRATEVITA deployments give clients complete control over:

• Data location (geographic region, infrastructure provider)
• Encryption keys (client-managed or platform-managed options)
• Access policies (role-based access control)
• Retention policies (configurable per data type)
• Integration controls (which systems connect to STRATEVITA)

15.2 Security Certifications Available for Deployments

• SOC 2 Type II: Independent verification of security controls
• ISO 27001: Information security management system
• ISO 42001: AI management systems
• ISO 9001: Quality management for assessment validity
• Any: Client-specific certifications as required

15.3 Compliance Support

STRATEVITA supports compliance with GDPR, CCPA, PIPEDA, FERPA, HIPAA, SOX, and PCI DSS through built-in audit trails, data subject rights automation, and regulatory reporting capabilities.

16. Service Level Expectations

16.1 Availability

Standard SLA: 99.5% uptime (upgradeable to 99.99%). Downtime excludes scheduled maintenance with 7-day advance notice.

16.2 Performance Targets

• Web portal response: <2 seconds for 95% of requests
• API response: <500ms for standard operations
• AI assessment processing: ~5 seconds (varies by complexity)
• System uptime: 99.5% minimum

16.3 Support

Standard support includes business hours assistance. Premium and Enterprise support options provide 24/7 availability and dedicated technical account management.

17. Limitation of Liability for Platform Services

Assessment Results: STRATEVITA provides AI-driven assessment tools. Final hiring, promotion, and employment decisions remain the sole responsibility of the client organization.

Bias Mitigation: While STRATEVITA implements comprehensive bias mitigation (Multi-LLM validation, ISO 9001 quality management), we cannot guarantee truly zero-bias in all circumstances. Rather we offer consistency and transparency in assessment processes with bias evaluations and reporting. Clients are responsible for their own compliance with employment laws.

Data Loss: While we implement enterprise-grade backup and disaster recovery (RPO: 15 minutes, RTO: 4 hours).

18. Client Responsibilities

When using STRATEVITA platform services, clients are responsible for:

• Legal Compliance: Ensuring platform use complies with applicable employment and privacy laws
• User Consent: Obtaining appropriate consents for assessment and recording
• Data Accuracy: Providing accurate organizational data and user information
• Access Control: Managing user permissions and role assignments appropriately
• Security: Maintaining secure credentials and following security best practices
• Integration Security: Ensuring third-party integrations meet security requirements